Refunds & Returns

We offer a 30 day money back returns policy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact us before hand so we know your item is coming back to us.
To return your product, you should mail your product to: Swiss Medicare Ltd, Unit 5 Courtenay Road, East Ln, Wembley, HA9 7ND, UK

You should consider using a trackable shipping service or purchasing shipping insurance.